P16. Encryption of user communication and private content (digital platforms)

The company should encrypt user communication and private content so users can control who has access to it.

 
100%0%
94
Apple
63
Meta
50
Microsoft
50
VK
44
Amazon
38
Google
38
Yahoo
33
Yandex
31
Tencent
25
Alibaba
25
Kakao
25
Twitter
17
Baidu
0
Samsung
Select companies:
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25%

Alibaba

P16. Encryption of user communication and private content (digital platforms)
Taobao.com
AliGenie
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

No Disclosure
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No Disclosure
No Disclosure
Averages
25
25
44%

Amazon

P16. Encryption of user communication and private content (digital platforms)
Amazon.com
Alexa
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

NA
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

NA
Partial
Averages
50
38
94%

Apple

P16. Encryption of user communication and private content (digital platforms)
iOS
iMessage
iCloud
Siri
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

Yes
Yes
No Disclosure
Yes
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

Yes
Yes
Yes
Yes
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

Yes
Yes
Yes
Yes
Averages
100
100
75
100
17%

Baidu

P16. Encryption of user communication and private content (digital platforms)
Baidu Search
Baidu Cloud
Baidu PostBar
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Partial
Partial
Partial
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

NA
No Disclosure
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

NA
No Disclosure
No Disclosure
Averages
25
13
13
38%

Google

P16. Encryption of user communication and private content (digital platforms)
Google Search
Gmail
YouTube
Android mobile ecosystem
Google Drive
Google Assistant
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

NA
No Disclosure
No Disclosure
Yes
No Disclosure
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

NA
No Disclosure
No Disclosure
Yes
No Disclosure
No Disclosure
Averages
50
25
25
75
25
25
25%

Kakao

P16. Encryption of user communication and private content (digital platforms)
Daum Search
Daum Mail
KakaoTalk
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Partial
No Disclosure
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

NA
No Disclosure
Yes
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

NA
No Disclosure
No
Averages
25
0
50
63%

Meta

P16. Encryption of user communication and private content (digital platforms)
Facebook
Instagram
WhatsApp
Messenger
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
No Disclosure
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

Yes
No Disclosure
Yes
Yes
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

Yes
No Disclosure
Yes
Yes
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No
No Disclosure
Yes
No
Averages
75
0
100
75
50%

Microsoft

P16. Encryption of user communication and private content (digital platforms)
Bing
Outlook.com
Skype
OneDrive
LinkedIn
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
No Disclosure
Yes
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

NA
Yes
Yes
Yes
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

NA
No
No
No Disclosure
No Disclosure
Averages
50
50
50
75
25
0%

Samsung

P16. Encryption of user communication and private content (digital platforms)
Samsung implementation of Android
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

No Disclosure
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No Disclosure
Averages
0
31%

Tencent

P16. Encryption of user communication and private content (digital platforms)
QZone
QQ
WeChat
Tencent Cloud
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

NA
No Disclosure
No Disclosure
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

NA
No Disclosure
No Disclosure
No Disclosure
Averages
50
25
25
25
25%

Twitter

P16. Encryption of user communication and private content (digital platforms)
Twitter
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No Disclosure
Averages
25
50%

VK

P16. Encryption of user communication and private content (digital platforms)
Vkontakte
Mail.Ru email
Mail.Ru Cloud
Odnoklassniki
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

Yes
Yes
Yes
Yes
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
Averages
50
50
50
50
38%

Yahoo

P16. Encryption of user communication and private content (digital platforms)
Yahoo Mail
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

Partial
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No Disclosure
Averages
38
33%

Yandex

P16. Encryption of user communication and private content (digital platforms)
Yandex Mail
Yandex Search
Yandex Disk
1.

Does the company clearly disclose that the transmission of user communications is encrypted by default?

Yes
Yes
Yes
2.

Does the company clearly disclose that transmissions of user communications are encrypted using unique keys?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose that users can secure their private content using end-to-end encryption, or full-disk encryption (where applicable)?

No Disclosure
NA
No Disclosure
4.

Does the company clearly disclose that end-to-end encryption, or full-disk encryption, is enabled by default?

No Disclosure
NA
No Disclosure
Averages
25
50
25