F10. Network shutdown (telecommunications companies)

The company should clearly disclose the circumstances under which it may shut down or restrict access to the network or to specific protocols, services, or applications on the network.

 
100%0%
69
MTN
69
Telefónica
63
Telenor
50
Vodafone
38
América Móvil
31
AT&T
31
Orange
13
Etisalat
9
Deutsche Telekom
6
Airtel
6
Axiata
6
Ooredoo
Select companies:
Select companies
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31%

AT&T

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

AT&T (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

AT&T (Prepaid mobile)
No Disclosure
AT&T (Prepaid mobile)
No Disclosure
AT&T (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

AT&T (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

AT&T (Prepaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

AT&T (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

AT&T (Prepaid mobile)
Yes
Average31
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

AT&T (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

AT&T (Postpaid mobile)
No Disclosure
AT&T (Postpaid mobile)
No Disclosure
AT&T (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

AT&T (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

AT&T (Postpaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

AT&T (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

AT&T (Postpaid mobile)
Yes
Average31
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

AT&T (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

AT&T (Fixed-line broadband)
No Disclosure
AT&T (Fixed-line broadband)
No Disclosure
AT&T (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

AT&T (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

AT&T (Fixed-line broadband)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

AT&T (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

AT&T (Fixed-line broadband)
Yes
Average31
6%

Airtel

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Airtel India (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Airtel India (Prepaid mobile)
No Disclosure
Airtel India (Prepaid mobile)
No Disclosure
Airtel India (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Airtel India (Prepaid mobile)
No
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Airtel India (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Airtel India (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Airtel India (Prepaid mobile)
No Disclosure
Average6
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Airtel India (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Airtel India (Postpaid mobile)
No Disclosure
Airtel India (Postpaid mobile)
No Disclosure
Airtel India (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Airtel India (Postpaid mobile)
No
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Airtel India (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Airtel India (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Airtel India (Postpaid mobile)
No Disclosure
Average6
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Airtel India (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Airtel India (Fixed-line broadband)
No Disclosure
Airtel India (Fixed-line broadband)
No Disclosure
Airtel India (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Airtel India (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Airtel India (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Airtel India (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Airtel India (Fixed-line broadband)
No Disclosure
Average6
38%

América Móvil

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Telcel (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Telcel (Prepaid mobile)
Partial
Telcel (Prepaid mobile)
Partial
Telcel (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Telcel (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Telcel (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Telcel (Prepaid mobile)
Yes
8.

Does the company clearly disclose the number of government demands with which it complied?

Telcel (Prepaid mobile)
No Disclosure
Average38
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Telcel (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Telcel (Postpaid mobile)
Partial
Telcel (Postpaid mobile)
Partial
Telcel (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Telcel (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Telcel (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Telcel (Postpaid mobile)
Yes
8.

Does the company clearly disclose the number of government demands with which it complied?

Telcel (Postpaid mobile)
No Disclosure
Average38
6%

Axiata

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Celcom (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Celcom (Prepaid mobile)
No Disclosure
Celcom (Prepaid mobile)
No Disclosure
Celcom (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Celcom (Prepaid mobile)
No
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Celcom (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Celcom (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Celcom (Prepaid mobile)
No Disclosure
Average6
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Celcom (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Celcom (Postpaid mobile)
No Disclosure
Celcom (Postpaid mobile)
No Disclosure
Celcom (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Celcom (Postpaid mobile)
No
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Celcom (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Celcom (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Celcom (Postpaid mobile)
No Disclosure
Average6
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Celcom (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Celcom (Fixed-line broadband)
No Disclosure
Celcom (Fixed-line broadband)
No Disclosure
Celcom (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Celcom (Fixed-line broadband)
No
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Celcom (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Celcom (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Celcom (Fixed-line broadband)
No Disclosure
Average6
9%

Deutsche Telekom

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Deutsche Telekom Germany (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Deutsche Telekom Germany (Prepaid mobile)
Partial
Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
Average13
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Deutsche Telekom Germany (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Deutsche Telekom Germany (Postpaid mobile)
Partial
Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
Average13
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
Average6
13%

Etisalat

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Etisalat UAE (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Etisalat UAE (Prepaid mobile)
Partial
Etisalat UAE (Prepaid mobile)
No Disclosure
Etisalat UAE (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Etisalat UAE (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Etisalat UAE (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Etisalat UAE (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Etisalat UAE (Prepaid mobile)
No Disclosure
Average13
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Etisalat UAE (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Etisalat UAE (Postpaid mobile)
Partial
Etisalat UAE (Postpaid mobile)
No Disclosure
Etisalat UAE (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Etisalat UAE (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Etisalat UAE (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Etisalat UAE (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Etisalat UAE (Postpaid mobile)
No Disclosure
Average13
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Etisalat UAE (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Etisalat UAE (Fixed-line broadband)
Partial
Etisalat UAE (Fixed-line broadband)
No Disclosure
Etisalat UAE (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Etisalat UAE (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Etisalat UAE (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Etisalat UAE (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Etisalat UAE (Fixed-line broadband)
No Disclosure
Average13
69%

MTN

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

MTN South Africa (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

MTN South Africa (Prepaid mobile)
No Disclosure
MTN South Africa (Prepaid mobile)
Yes
MTN South Africa (Prepaid mobile)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

MTN South Africa (Prepaid mobile)
Partial
6.

Does the company clearly disclose the number of network shutdown demands it receives?

MTN South Africa (Prepaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

MTN South Africa (Prepaid mobile)
Partial
8.

Does the company clearly disclose the number of government demands with which it complied?

MTN South Africa (Prepaid mobile)
Partial
Average69
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

MTN South Africa (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

MTN South Africa (Postpaid mobile)
No Disclosure
MTN South Africa (Postpaid mobile)
Yes
MTN South Africa (Postpaid mobile)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

MTN South Africa (Postpaid mobile)
Partial
6.

Does the company clearly disclose the number of network shutdown demands it receives?

MTN South Africa (Postpaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

MTN South Africa (Postpaid mobile)
Partial
8.

Does the company clearly disclose the number of government demands with which it complied?

MTN South Africa (Postpaid mobile)
Partial
Average69
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

MTN South Africa (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

MTN South Africa (Fixed-line broadband)
No Disclosure
MTN South Africa (Fixed-line broadband)
Yes
MTN South Africa (Fixed-line broadband)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

MTN South Africa (Fixed-line broadband)
Partial
6.

Does the company clearly disclose the number of network shutdown demands it receives?

MTN South Africa (Fixed-line broadband)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

MTN South Africa (Fixed-line broadband)
Partial
8.

Does the company clearly disclose the number of government demands with which it complied?

MTN South Africa (Fixed-line broadband)
Partial
Average69
6%

Ooredoo

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Ooredoo Qatar (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
Ooredoo Qatar (Prepaid mobile)
No Disclosure
Ooredoo Qatar (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
Average6
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Ooredoo Qatar (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
Ooredoo Qatar (Postpaid mobile)
No Disclosure
Ooredoo Qatar (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
Average6
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Ooredoo Qatar (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
Ooredoo Qatar (Fixed-line broadband)
No Disclosure
Ooredoo Qatar (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
Average6
31%

Orange

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Orange France (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Orange France (Prepaid mobile)
Partial
Orange France (Prepaid mobile)
Yes
Orange France (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Orange France (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Orange France (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Orange France (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Orange France (Prepaid mobile)
No Disclosure
Average31
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Orange France (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Orange France (Postpaid mobile)
Partial
Orange France (Postpaid mobile)
Yes
Orange France (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Orange France (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Orange France (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Orange France (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Orange France (Postpaid mobile)
No Disclosure
Average31
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Orange France (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Orange France (Fixed-line broadband)
Partial
Orange France (Fixed-line broadband)
Yes
Orange France (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Orange France (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Orange France (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Orange France (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Orange France (Fixed-line broadband)
No Disclosure
Average31
69%

Telefónica

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Movistar (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Movistar (Prepaid mobile)
Partial
Movistar (Prepaid mobile)
Yes
Movistar (Prepaid mobile)
Partial
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Movistar (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Movistar (Prepaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Movistar (Prepaid mobile)
Yes
8.

Does the company clearly disclose the number of government demands with which it complied?

Movistar (Prepaid mobile)
Yes
Average69
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Movistar (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Movistar (Postpaid mobile)
Partial
Movistar (Postpaid mobile)
Yes
Movistar (Postpaid mobile)
Partial
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Movistar (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Movistar (Postpaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Movistar (Postpaid mobile)
Yes
8.

Does the company clearly disclose the number of government demands with which it complied?

Movistar (Postpaid mobile)
Yes
Average69
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Movistar (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Movistar (Fixed-line broadband)
Partial
Movistar (Fixed-line broadband)
Yes
Movistar (Fixed-line broadband)
Partial
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Movistar (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Movistar (Fixed-line broadband)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Movistar (Fixed-line broadband)
Yes
8.

Does the company clearly disclose the number of government demands with which it complied?

Movistar (Fixed-line broadband)
Yes
Average69
63%

Telenor

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Telenor Norway (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Telenor Norway (Prepaid mobile)
No Disclosure
Telenor Norway (Prepaid mobile)
Yes
Telenor Norway (Prepaid mobile)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Telenor Norway (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Telenor Norway (Prepaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Telenor Norway (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Telenor Norway (Prepaid mobile)
Yes
Average63
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Telenor Norway (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Telenor Norway (Postpaid mobile)
No Disclosure
Telenor Norway (Postpaid mobile)
Yes
Telenor Norway (Postpaid mobile)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Telenor Norway (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Telenor Norway (Postpaid mobile)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Telenor Norway (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Telenor Norway (Postpaid mobile)
Yes
Average63
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Telenor Norway (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Telenor Norway (Fixed-line broadband)
No Disclosure
Telenor Norway (Fixed-line broadband)
Yes
Telenor Norway (Fixed-line broadband)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Telenor Norway (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Telenor Norway (Fixed-line broadband)
Yes
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Telenor Norway (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Telenor Norway (Fixed-line broadband)
Yes
Average63
50%

Vodafone

F10. Network shutdown (telecommunications companies)
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Vodafone UK (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Vodafone UK (Prepaid mobile)
Yes
Vodafone UK (Prepaid mobile)
Yes
Vodafone UK (Prepaid mobile)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Vodafone UK (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Vodafone UK (Prepaid mobile)
No
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Vodafone UK (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Vodafone UK (Prepaid mobile)
No Disclosure
Average50
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Vodafone UK (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Vodafone UK (Postpaid mobile)
Yes
Vodafone UK (Postpaid mobile)
Yes
Vodafone UK (Postpaid mobile)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Vodafone UK (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Vodafone UK (Postpaid mobile)
No
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Vodafone UK (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Vodafone UK (Postpaid mobile)
No Disclosure
Average50
1.

Does the company clearly disclose the reason(s) why it may shut down service to a particular area or group of users?

Vodafone UK (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict access to specific applications or protocols (e.g., VoIP, messaging) in a particular area or to a specific group of users?

Vodafone UK (Fixed-line broadband)
Yes
Vodafone UK (Fixed-line broadband)
Yes
Vodafone UK (Fixed-line broadband)
Yes
5.

Does the company clearly disclose that it notifies users directly when it shuts down a network or restricts access to a service?

Vodafone UK (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of network shutdown demands it receives?

Vodafone UK (Fixed-line broadband)
No
7.

Does the company clearly disclose the specific legal authority that makes the demands?

Vodafone UK (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose the number of government demands with which it complied?

Vodafone UK (Fixed-line broadband)
No Disclosure
Average50