F3a. Process for terms of service enforcement

The company should clearly disclose the circumstances under which it may restrict content or user accounts.

 
100%0%
50
Etisalat
50
Telefónica
50
Telenor
46
Orange
36
América Móvil
36
AT&T
36
Vodafone
29
Ooredoo
21
Deutsche Telekom
16
MTN
14
Airtel
14
Axiata
Select companies:
Select companies
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36%

AT&T

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

AT&T (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

AT&T (Prepaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

AT&T (Prepaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

AT&T (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

AT&T (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

AT&T (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

AT&T (Prepaid mobile)
Partial
Average36
1.

Does the company clearly disclose what types of content or activities it does not permit?

AT&T (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

AT&T (Postpaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

AT&T (Postpaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

AT&T (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

AT&T (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

AT&T (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

AT&T (Postpaid mobile)
Partial
Average36
1.

Does the company clearly disclose what types of content or activities it does not permit?

AT&T (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

AT&T (Fixed-line broadband)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

AT&T (Fixed-line broadband)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

AT&T (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

AT&T (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

AT&T (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

AT&T (Fixed-line broadband)
Partial
Average36
14%

Airtel

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Airtel India (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Airtel India (Prepaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Airtel India (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Airtel India (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Airtel India (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Airtel India (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Airtel India (Prepaid mobile)
No Disclosure
Average14
1.

Does the company clearly disclose what types of content or activities it does not permit?

Airtel India (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Airtel India (Postpaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Airtel India (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Airtel India (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Airtel India (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Airtel India (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Airtel India (Postpaid mobile)
No Disclosure
Average14
1.

Does the company clearly disclose what types of content or activities it does not permit?

Airtel India (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Airtel India (Fixed-line broadband)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Airtel India (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Airtel India (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Airtel India (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Airtel India (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Airtel India (Fixed-line broadband)
No Disclosure
Average14
36%

América Móvil

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Telcel (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Telcel (Prepaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Telcel (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Telcel (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telcel (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telcel (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Telcel (Prepaid mobile)
Partial
Average36
1.

Does the company clearly disclose what types of content or activities it does not permit?

Telcel (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Telcel (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Telcel (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Telcel (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telcel (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telcel (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Telcel (Postpaid mobile)
Partial
Average36
14%

Axiata

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Celcom (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Celcom (Prepaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Celcom (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Celcom (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Celcom (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Celcom (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Celcom (Prepaid mobile)
No Disclosure
Average14
1.

Does the company clearly disclose what types of content or activities it does not permit?

Celcom (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Celcom (Postpaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Celcom (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Celcom (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Celcom (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Celcom (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Celcom (Postpaid mobile)
No Disclosure
Average14
1.

Does the company clearly disclose what types of content or activities it does not permit?

Celcom (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Celcom (Fixed-line broadband)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Celcom (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Celcom (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Celcom (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Celcom (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Celcom (Fixed-line broadband)
No Disclosure
Average14
21%

Deutsche Telekom

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Deutsche Telekom Germany (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Deutsche Telekom Germany (Prepaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
Average21
1.

Does the company clearly disclose what types of content or activities it does not permit?

Deutsche Telekom Germany (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Deutsche Telekom Germany (Postpaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
Average21
1.

Does the company clearly disclose what types of content or activities it does not permit?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
Average21
50%

Etisalat

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Etisalat UAE (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Etisalat UAE (Prepaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Etisalat UAE (Prepaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Etisalat UAE (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Etisalat UAE (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Etisalat UAE (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Etisalat UAE (Prepaid mobile)
Yes
Average50
1.

Does the company clearly disclose what types of content or activities it does not permit?

Etisalat UAE (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Etisalat UAE (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Etisalat UAE (Postpaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Etisalat UAE (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Etisalat UAE (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Etisalat UAE (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Etisalat UAE (Postpaid mobile)
Yes
Average50
1.

Does the company clearly disclose what types of content or activities it does not permit?

Etisalat UAE (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Etisalat UAE (Fixed-line broadband)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Etisalat UAE (Fixed-line broadband)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Etisalat UAE (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Etisalat UAE (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Etisalat UAE (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Etisalat UAE (Fixed-line broadband)
Yes
Average50
16%

MTN

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

MTN South Africa (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose why it may restrict a user's account?

MTN South Africa (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

MTN South Africa (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

MTN South Africa (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

MTN South Africa (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

MTN South Africa (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

MTN South Africa (Prepaid mobile)
No Disclosure
AverageNA
1.

Does the company clearly disclose what types of content or activities it does not permit?

MTN South Africa (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

MTN South Africa (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

MTN South Africa (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

MTN South Africa (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

MTN South Africa (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

MTN South Africa (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

MTN South Africa (Postpaid mobile)
Partial
Average36
1.

Does the company clearly disclose what types of content or activities it does not permit?

MTN South Africa (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

MTN South Africa (Fixed-line broadband)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

MTN South Africa (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

MTN South Africa (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

MTN South Africa (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

MTN South Africa (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

MTN South Africa (Fixed-line broadband)
No Disclosure
Average14
29%

Ooredoo

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Ooredoo Qatar (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Ooredoo Qatar (Prepaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Ooredoo Qatar (Prepaid mobile)
No Disclosure
Average29
1.

Does the company clearly disclose what types of content or activities it does not permit?

Ooredoo Qatar (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Ooredoo Qatar (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Ooredoo Qatar (Postpaid mobile)
No Disclosure
Average29
1.

Does the company clearly disclose what types of content or activities it does not permit?

Ooredoo Qatar (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Ooredoo Qatar (Fixed-line broadband)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
Average29
46%

Orange

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Orange France (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Orange France (Prepaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Orange France (Prepaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Orange France (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Orange France (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Orange France (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Orange France (Prepaid mobile)
Yes
Average50
1.

Does the company clearly disclose what types of content or activities it does not permit?

Orange France (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Orange France (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Orange France (Postpaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Orange France (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Orange France (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Orange France (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Orange France (Postpaid mobile)
Yes
Average50
1.

Does the company clearly disclose what types of content or activities it does not permit?

Orange France (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Orange France (Fixed-line broadband)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Orange France (Fixed-line broadband)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Orange France (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Orange France (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Orange France (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Orange France (Fixed-line broadband)
Yes
Average43
50%

Telefónica

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Movistar (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Movistar (Prepaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Movistar (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Movistar (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Movistar (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Movistar (Prepaid mobile)
Yes
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Movistar (Prepaid mobile)
Yes
Average43
1.

Does the company clearly disclose what types of content or activities it does not permit?

Movistar (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Movistar (Postpaid mobile)
Partial
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Movistar (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Movistar (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Movistar (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Movistar (Postpaid mobile)
Yes
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Movistar (Postpaid mobile)
Yes
Average43
1.

Does the company clearly disclose what types of content or activities it does not permit?

Movistar (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Movistar (Fixed-line broadband)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Movistar (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Movistar (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Movistar (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Movistar (Fixed-line broadband)
Yes
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Movistar (Fixed-line broadband)
Yes
Average57
50%

Telenor

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Telenor Norway (Prepaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Telenor Norway (Prepaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Telenor Norway (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Telenor Norway (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telenor Norway (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telenor Norway (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Telenor Norway (Prepaid mobile)
Yes
Average43
1.

Does the company clearly disclose what types of content or activities it does not permit?

Telenor Norway (Postpaid mobile)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Telenor Norway (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Telenor Norway (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Telenor Norway (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telenor Norway (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telenor Norway (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Telenor Norway (Postpaid mobile)
Yes
Average43
1.

Does the company clearly disclose what types of content or activities it does not permit?

Telenor Norway (Fixed-line broadband)
Yes
2.

Does the company clearly disclose why it may restrict a user's account?

Telenor Norway (Fixed-line broadband)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Telenor Norway (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Telenor Norway (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telenor Norway (Fixed-line broadband)
Yes
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Telenor Norway (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Telenor Norway (Fixed-line broadband)
Yes
Average57
36%

Vodafone

F3a. Process for terms of service enforcement
1.

Does the company clearly disclose what types of content or activities it does not permit?

Vodafone UK (Prepaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Vodafone UK (Prepaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Vodafone UK (Prepaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Vodafone UK (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Vodafone UK (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Vodafone UK (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Vodafone UK (Prepaid mobile)
Partial
Average36
1.

Does the company clearly disclose what types of content or activities it does not permit?

Vodafone UK (Postpaid mobile)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Vodafone UK (Postpaid mobile)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Vodafone UK (Postpaid mobile)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Vodafone UK (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Vodafone UK (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Vodafone UK (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Vodafone UK (Postpaid mobile)
Partial
Average36
1.

Does the company clearly disclose what types of content or activities it does not permit?

Vodafone UK (Fixed-line broadband)
Partial
2.

Does the company clearly disclose why it may restrict a user's account?

Vodafone UK (Fixed-line broadband)
Yes
3.

Does the company clearly disclose information about the processes it uses to identify content or accounts that violate the company's rules?

Vodafone UK (Fixed-line broadband)
Partial
4.

Does the company clearly disclose how it uses algorithmic systems to flag content that might violate the company's rules?

Vodafone UK (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose whether any government authorities receive priority consideration when flagging content to be restricted for violating the company's rules?

Vodafone UK (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose whether any private entities receive priority consideration when flagging content to be restricted for violating the company's rules?

Vodafone UK (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose its process for enforcing its rules once violations are detected

Vodafone UK (Fixed-line broadband)
Partial
Average36