G6a. Remedy

The company should have clear and predictable grievance and remedy mechanisms to address users' freedom of expression and privacy concerns.

 
100%0%
78
Telefónica
61
AT&T
56
América Móvil
44
Deutsche Telekom
44
Vodafone
39
Orange
33
Telenor
28
MTN
22
Airtel
22
Etisalat
17
Axiata
0
Ooredoo
Select companies:
Select companies
Sort
Alphabetically
61%

AT&T

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

AT&T (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

AT&T (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

AT&T (Prepaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

AT&T (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

AT&T (Prepaid mobile)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

AT&T (Prepaid mobile)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

AT&T (Prepaid mobile)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

AT&T (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

AT&T (Prepaid mobile)
No Disclosure
Average61
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

AT&T (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

AT&T (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

AT&T (Postpaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

AT&T (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

AT&T (Postpaid mobile)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

AT&T (Postpaid mobile)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

AT&T (Postpaid mobile)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

AT&T (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

AT&T (Postpaid mobile)
No Disclosure
Average61
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

AT&T (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

AT&T (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

AT&T (Fixed-line broadband)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

AT&T (Fixed-line broadband)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

AT&T (Fixed-line broadband)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

AT&T (Fixed-line broadband)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

AT&T (Fixed-line broadband)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

AT&T (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

AT&T (Fixed-line broadband)
No Disclosure
Average61
22%

Airtel

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Airtel India (Prepaid mobile)
Partial
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Airtel India (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Airtel India (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Airtel India (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Airtel India (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Airtel India (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Airtel India (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Airtel India (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Airtel India (Prepaid mobile)
No Disclosure
Average22
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Airtel India (Postpaid mobile)
Partial
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Airtel India (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Airtel India (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Airtel India (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Airtel India (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Airtel India (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Airtel India (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Airtel India (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Airtel India (Postpaid mobile)
No Disclosure
Average22
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Airtel India (Fixed-line broadband)
Partial
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Airtel India (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Airtel India (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Airtel India (Fixed-line broadband)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Airtel India (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Airtel India (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Airtel India (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Airtel India (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Airtel India (Fixed-line broadband)
No Disclosure
Average22
56%

América Móvil

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Telcel (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Telcel (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Telcel (Prepaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Telcel (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Telcel (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Telcel (Prepaid mobile)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

Telcel (Prepaid mobile)
Yes
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Telcel (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Telcel (Prepaid mobile)
No Disclosure
Average56
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Telcel (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Telcel (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Telcel (Postpaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Telcel (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Telcel (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Telcel (Postpaid mobile)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

Telcel (Postpaid mobile)
Yes
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Telcel (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Telcel (Postpaid mobile)
No Disclosure
Average56
17%

Axiata

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Celcom (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Celcom (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Celcom (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Celcom (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Celcom (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Celcom (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Celcom (Prepaid mobile)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Celcom (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Celcom (Prepaid mobile)
No Disclosure
Average17
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Celcom (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Celcom (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Celcom (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Celcom (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Celcom (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Celcom (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Celcom (Postpaid mobile)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Celcom (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Celcom (Postpaid mobile)
No Disclosure
Average17
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Celcom (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Celcom (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Celcom (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Celcom (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Celcom (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Celcom (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Celcom (Fixed-line broadband)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Celcom (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Celcom (Fixed-line broadband)
No Disclosure
Average17
44%

Deutsche Telekom

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Deutsche Telekom Germany (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Deutsche Telekom Germany (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Deutsche Telekom Germany (Prepaid mobile)
Partial
7.

Does the company clearly disclose the number of complaints received related to privacy?

Deutsche Telekom Germany (Prepaid mobile)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Deutsche Telekom Germany (Prepaid mobile)
Partial
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Deutsche Telekom Germany (Prepaid mobile)
Partial
Average44
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Deutsche Telekom Germany (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Deutsche Telekom Germany (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Deutsche Telekom Germany (Postpaid mobile)
Partial
7.

Does the company clearly disclose the number of complaints received related to privacy?

Deutsche Telekom Germany (Postpaid mobile)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Deutsche Telekom Germany (Postpaid mobile)
Partial
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Deutsche Telekom Germany (Postpaid mobile)
Partial
Average44
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
7.

Does the company clearly disclose the number of complaints received related to privacy?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
Average44
22%

Etisalat

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Etisalat UAE (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Etisalat UAE (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Etisalat UAE (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Etisalat UAE (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Etisalat UAE (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Etisalat UAE (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Etisalat UAE (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Etisalat UAE (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Etisalat UAE (Prepaid mobile)
No Disclosure
Average22
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Etisalat UAE (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Etisalat UAE (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Etisalat UAE (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Etisalat UAE (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Etisalat UAE (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Etisalat UAE (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Etisalat UAE (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Etisalat UAE (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Etisalat UAE (Postpaid mobile)
No Disclosure
Average22
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Etisalat UAE (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Etisalat UAE (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Etisalat UAE (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Etisalat UAE (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Etisalat UAE (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Etisalat UAE (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Etisalat UAE (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Etisalat UAE (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Etisalat UAE (Fixed-line broadband)
No Disclosure
Average22
28%

MTN

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

MTN South Africa (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

MTN South Africa (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

MTN South Africa (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

MTN South Africa (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

MTN South Africa (Prepaid mobile)
Partial
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

MTN South Africa (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

MTN South Africa (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

MTN South Africa (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

MTN South Africa (Prepaid mobile)
No Disclosure
Average28
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

MTN South Africa (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

MTN South Africa (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

MTN South Africa (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

MTN South Africa (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

MTN South Africa (Postpaid mobile)
Partial
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

MTN South Africa (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

MTN South Africa (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

MTN South Africa (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

MTN South Africa (Postpaid mobile)
No Disclosure
Average28
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

MTN South Africa (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

MTN South Africa (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

MTN South Africa (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

MTN South Africa (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

MTN South Africa (Fixed-line broadband)
Partial
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

MTN South Africa (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

MTN South Africa (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

MTN South Africa (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

MTN South Africa (Fixed-line broadband)
No Disclosure
Average28
0%

Ooredoo

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
AverageNA
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
AverageNA
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
AverageNA
39%

Orange

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Orange France (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Orange France (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Orange France (Prepaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Orange France (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Orange France (Prepaid mobile)
Partial
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Orange France (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Orange France (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Orange France (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Orange France (Prepaid mobile)
No Disclosure
Average39
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Orange France (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Orange France (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Orange France (Postpaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Orange France (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Orange France (Postpaid mobile)
Partial
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Orange France (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Orange France (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Orange France (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Orange France (Postpaid mobile)
No Disclosure
Average39
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Orange France (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Orange France (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Orange France (Fixed-line broadband)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Orange France (Fixed-line broadband)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Orange France (Fixed-line broadband)
Partial
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Orange France (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Orange France (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Orange France (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Orange France (Fixed-line broadband)
No Disclosure
Average39
78%

Telefónica

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Movistar (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Movistar (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Movistar (Prepaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Movistar (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Movistar (Prepaid mobile)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Movistar (Prepaid mobile)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

Movistar (Prepaid mobile)
Yes
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Movistar (Prepaid mobile)
Partial
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Movistar (Prepaid mobile)
Partial
Average78
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Movistar (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Movistar (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Movistar (Postpaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Movistar (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Movistar (Postpaid mobile)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Movistar (Postpaid mobile)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

Movistar (Postpaid mobile)
Yes
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Movistar (Postpaid mobile)
Partial
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Movistar (Postpaid mobile)
Partial
Average78
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Movistar (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Movistar (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Movistar (Fixed-line broadband)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Movistar (Fixed-line broadband)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Movistar (Fixed-line broadband)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Movistar (Fixed-line broadband)
Yes
7.

Does the company clearly disclose the number of complaints received related to privacy?

Movistar (Fixed-line broadband)
Yes
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Movistar (Fixed-line broadband)
Partial
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Movistar (Fixed-line broadband)
Partial
Average78
33%

Telenor

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Telenor Norway (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Telenor Norway (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Telenor Norway (Prepaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Telenor Norway (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Telenor Norway (Prepaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Telenor Norway (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Telenor Norway (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Telenor Norway (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Telenor Norway (Prepaid mobile)
No Disclosure
Average33
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Telenor Norway (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Telenor Norway (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Telenor Norway (Postpaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Telenor Norway (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Telenor Norway (Postpaid mobile)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Telenor Norway (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Telenor Norway (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Telenor Norway (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Telenor Norway (Postpaid mobile)
No Disclosure
Average33
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Telenor Norway (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Telenor Norway (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Telenor Norway (Fixed-line broadband)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Telenor Norway (Fixed-line broadband)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Telenor Norway (Fixed-line broadband)
No Disclosure
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Telenor Norway (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Telenor Norway (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Telenor Norway (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Telenor Norway (Fixed-line broadband)
No Disclosure
Average33
44%

Vodafone

G6a. Remedy
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Vodafone UK (Prepaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Vodafone UK (Prepaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Vodafone UK (Prepaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Vodafone UK (Prepaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Vodafone UK (Prepaid mobile)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Vodafone UK (Prepaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Vodafone UK (Prepaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Vodafone UK (Prepaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Vodafone UK (Prepaid mobile)
No Disclosure
Average44
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Vodafone UK (Postpaid mobile)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Vodafone UK (Postpaid mobile)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Vodafone UK (Postpaid mobile)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Vodafone UK (Postpaid mobile)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Vodafone UK (Postpaid mobile)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Vodafone UK (Postpaid mobile)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Vodafone UK (Postpaid mobile)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Vodafone UK (Postpaid mobile)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Vodafone UK (Postpaid mobile)
No Disclosure
Average44
1.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their freedom of expression and information rights have been adversely affected by the company's policies or practices?

Vodafone UK (Fixed-line broadband)
Yes
2.

Does the company clearly disclose it has a grievance mechanism(s) enabling users to submit complaints if they feel their privacy has been adversely affected by the company's policies or practices?

Vodafone UK (Fixed-line broadband)
Yes
3.

Does the company clearly disclose its procedures for providing remedy for freedom of expression and information-related grievances?

Vodafone UK (Fixed-line broadband)
Partial
4.

Does the company clearly disclose its procedures for providing remedy for privacy-related grievances?

Vodafone UK (Fixed-line broadband)
Partial
5.

Does the company clearly disclose timeframes for its grievance and remedy procedures?

Vodafone UK (Fixed-line broadband)
Yes
6.

Does the company clearly disclose the number of complaints received related to freedom of expression?

Vodafone UK (Fixed-line broadband)
No Disclosure
7.

Does the company clearly disclose the number of complaints received related to privacy?

Vodafone UK (Fixed-line broadband)
No Disclosure
8.

Does the company clearly disclose evidence that it is providing remedy for freedom of expression grievances?

Vodafone UK (Fixed-line broadband)
No Disclosure
9.

Does the company clearly disclose evidence that it is providing remedy for privacy grievances?

Vodafone UK (Fixed-line broadband)
No Disclosure
Average44