P12. User notification about third-party requests for user information

The company should notify users to the extent legally possible when their user information has been demanded by governments and other third parties.

 
100%0%
50
Telefónica
33
MTN
17
AT&T
0
Airtel
0
América Móvil
0
Axiata
0
Deutsche Telekom
0
Etisalat
0
Ooredoo
0
Orange
0
Telenor
0
Vodafone
Select companies:
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17%

AT&T

P12. User notification about third-party requests for user information
AT&T (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

AT&T (Prepaid mobile)
Partial
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

AT&T (Prepaid mobile)
No Disclosure
Average17
AT&T (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

AT&T (Postpaid mobile)
Partial
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

AT&T (Postpaid mobile)
No Disclosure
Average17
AT&T (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

AT&T (Fixed-line broadband)
Partial
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

AT&T (Fixed-line broadband)
No Disclosure
Average17
0%

Airtel

P12. User notification about third-party requests for user information
Airtel India (Prepaid mobile)
No
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Airtel India (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Airtel India (Prepaid mobile)
No Disclosure
AverageNA
Airtel India (Postpaid mobile)
No
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Airtel India (Postpaid mobile)
No
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Airtel India (Postpaid mobile)
No Disclosure
AverageNA
Airtel India (Fixed-line broadband)
No
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Airtel India (Fixed-line broadband)
No
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Airtel India (Fixed-line broadband)
No Disclosure
AverageNA
0%

América Móvil

P12. User notification about third-party requests for user information
Telcel (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Telcel (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Telcel (Prepaid mobile)
No Disclosure
AverageNA
Telcel (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Telcel (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Telcel (Postpaid mobile)
No Disclosure
AverageNA
0%

Axiata

P12. User notification about third-party requests for user information
Celcom (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Celcom (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Celcom (Prepaid mobile)
No Disclosure
AverageNA
Celcom (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Celcom (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Celcom (Postpaid mobile)
No Disclosure
AverageNA
Celcom (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Celcom (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Celcom (Fixed-line broadband)
No Disclosure
AverageNA
0%

Deutsche Telekom

P12. User notification about third-party requests for user information
Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Deutsche Telekom Germany (Prepaid mobile)
No Disclosure
AverageNA
Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Deutsche Telekom Germany (Postpaid mobile)
No Disclosure
AverageNA
Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Deutsche Telekom Germany (Fixed-line broadband)
No Disclosure
AverageNA
0%

Etisalat

P12. User notification about third-party requests for user information
Etisalat UAE (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Etisalat UAE (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Etisalat UAE (Prepaid mobile)
No Disclosure
AverageNA
Etisalat UAE (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Etisalat UAE (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Etisalat UAE (Postpaid mobile)
No Disclosure
AverageNA
Etisalat UAE (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Etisalat UAE (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Etisalat UAE (Fixed-line broadband)
No Disclosure
AverageNA
33%

MTN

P12. User notification about third-party requests for user information
MTN South Africa (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

MTN South Africa (Prepaid mobile)
Partial
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

MTN South Africa (Prepaid mobile)
No Disclosure
Average33
MTN South Africa (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

MTN South Africa (Postpaid mobile)
Partial
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

MTN South Africa (Postpaid mobile)
No Disclosure
Average33
MTN South Africa (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

MTN South Africa (Fixed-line broadband)
Partial
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

MTN South Africa (Fixed-line broadband)
No Disclosure
Average33
0%

Ooredoo

P12. User notification about third-party requests for user information
Ooredoo Qatar (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
AverageNA
Ooredoo Qatar (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
AverageNA
Ooredoo Qatar (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
AverageNA
0%

Orange

P12. User notification about third-party requests for user information
Orange France (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Orange France (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Orange France (Prepaid mobile)
No Disclosure
AverageNA
Orange France (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Orange France (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Orange France (Postpaid mobile)
No Disclosure
AverageNA
Orange France (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Orange France (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Orange France (Fixed-line broadband)
No Disclosure
AverageNA
50%

Telefónica

P12. User notification about third-party requests for user information
Movistar (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Movistar (Prepaid mobile)
NA
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Movistar (Prepaid mobile)
Yes
Average50
Movistar (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Movistar (Postpaid mobile)
NA
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Movistar (Postpaid mobile)
Yes
Average50
Movistar (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Movistar (Fixed-line broadband)
NA
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Movistar (Fixed-line broadband)
Yes
Average50
0%

Telenor

P12. User notification about third-party requests for user information
Telenor Norway (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Telenor Norway (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Telenor Norway (Prepaid mobile)
No Disclosure
AverageNA
Telenor Norway (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Telenor Norway (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Telenor Norway (Postpaid mobile)
No Disclosure
AverageNA
Telenor Norway (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Telenor Norway (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Telenor Norway (Fixed-line broadband)
No Disclosure
AverageNA
0%

Vodafone

P12. User notification about third-party requests for user information
Vodafone UK (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Vodafone UK (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Vodafone UK (Prepaid mobile)
No Disclosure
AverageNA
Vodafone UK (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Vodafone UK (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Vodafone UK (Postpaid mobile)
No Disclosure
AverageNA
Vodafone UK (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

Vodafone UK (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Vodafone UK (Fixed-line broadband)
No Disclosure
AverageNA