P13. Security oversight

The company should clearly disclose information about its institutional processes to ensure the security of its products and services.

 
100%0%
100
Deutsche Telekom
83
AT&T
83
Etisalat
83
Telefónica
67
América Móvil
67
Vodafone
50
Airtel
50
MTN
50
Ooredoo
50
Orange
50
Telenor
33
Axiata
Select companies:
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83%

AT&T

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

AT&T (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

AT&T (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

AT&T (Prepaid mobile)
Yes
Average83
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

AT&T (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

AT&T (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

AT&T (Postpaid mobile)
Yes
Average83
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

AT&T (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

AT&T (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

AT&T (Fixed-line broadband)
Yes
Average83
50%

Airtel

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Airtel India (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Airtel India (Prepaid mobile)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Airtel India (Prepaid mobile)
Yes
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Airtel India (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Airtel India (Postpaid mobile)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Airtel India (Postpaid mobile)
Yes
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Airtel India (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Airtel India (Fixed-line broadband)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Airtel India (Fixed-line broadband)
Yes
Average50
67%

América Móvil

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Telcel (Prepaid mobile)
Yes
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Telcel (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Telcel (Prepaid mobile)
No Disclosure
Average67
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Telcel (Postpaid mobile)
Yes
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Telcel (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Telcel (Postpaid mobile)
No Disclosure
Average67
33%

Axiata

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Celcom (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Celcom (Prepaid mobile)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Celcom (Prepaid mobile)
No Disclosure
Average33
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Celcom (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Celcom (Postpaid mobile)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Celcom (Postpaid mobile)
No Disclosure
Average33
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Celcom (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Celcom (Fixed-line broadband)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Celcom (Fixed-line broadband)
No Disclosure
Average33
100%

Deutsche Telekom

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Deutsche Telekom Germany (Prepaid mobile)
Yes
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Deutsche Telekom Germany (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Deutsche Telekom Germany (Prepaid mobile)
Yes
Average100
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Deutsche Telekom Germany (Postpaid mobile)
Yes
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Deutsche Telekom Germany (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Deutsche Telekom Germany (Postpaid mobile)
Yes
Average100
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
Average100
83%

Etisalat

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Etisalat UAE (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Etisalat UAE (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Etisalat UAE (Prepaid mobile)
Yes
Average83
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Etisalat UAE (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Etisalat UAE (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Etisalat UAE (Postpaid mobile)
Yes
Average83
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Etisalat UAE (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Etisalat UAE (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Etisalat UAE (Fixed-line broadband)
Yes
Average83
50%

MTN

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

MTN South Africa (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

MTN South Africa (Prepaid mobile)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

MTN South Africa (Prepaid mobile)
Partial
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

MTN South Africa (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

MTN South Africa (Postpaid mobile)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

MTN South Africa (Postpaid mobile)
Partial
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

MTN South Africa (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

MTN South Africa (Fixed-line broadband)
Partial
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

MTN South Africa (Fixed-line broadband)
Partial
Average50
50%

Ooredoo

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Ooredoo Qatar (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Ooredoo Qatar (Prepaid mobile)
Partial
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Ooredoo Qatar (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Ooredoo Qatar (Postpaid mobile)
Partial
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Ooredoo Qatar (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Ooredoo Qatar (Fixed-line broadband)
Partial
Average50
50%

Orange

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Orange France (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Orange France (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Orange France (Prepaid mobile)
No Disclosure
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Orange France (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Orange France (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Orange France (Postpaid mobile)
No Disclosure
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Orange France (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Orange France (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Orange France (Fixed-line broadband)
No Disclosure
Average50
83%

Telefónica

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Movistar (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Movistar (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Movistar (Prepaid mobile)
Yes
Average83
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Movistar (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Movistar (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Movistar (Postpaid mobile)
Yes
Average83
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Movistar (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Movistar (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Movistar (Fixed-line broadband)
Yes
Average83
50%

Telenor

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Telenor Norway (Prepaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Telenor Norway (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Telenor Norway (Prepaid mobile)
No Disclosure
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Telenor Norway (Postpaid mobile)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Telenor Norway (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Telenor Norway (Postpaid mobile)
No Disclosure
Average50
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Telenor Norway (Fixed-line broadband)
Partial
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Telenor Norway (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Telenor Norway (Fixed-line broadband)
No Disclosure
Average50
67%

Vodafone

P13. Security oversight
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Vodafone UK (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Vodafone UK (Prepaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Vodafone UK (Prepaid mobile)
Yes
Average67
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Vodafone UK (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Vodafone UK (Postpaid mobile)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Vodafone UK (Postpaid mobile)
Yes
Average67
1.

Does the company clearly disclose that it has systems in place to limit and monitor employee access to user information?

Vodafone UK (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose that it has a security team that conducts security audits on the company's products and services?

Vodafone UK (Fixed-line broadband)
Yes
3.

Does the company clearly disclose that it commissions third-party security audits on its products and services?

Vodafone UK (Fixed-line broadband)
Yes
Average67