P6. Retention of user information

The company should clearly disclose how long it retains user information.

 
100%0%
70
Deutsche Telekom
70
Telefónica
30
Telenor
20
Vodafone
10
Orange
0
Airtel
0
América Móvil
0
AT&T
0
Axiata
0
Etisalat
0
MTN
0
Ooredoo
Select companies:
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AT&T

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

AT&T (Prepaid mobile)
No
2.

Does the company clearly disclose what de-identified user information it retains?

AT&T (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

AT&T (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

AT&T (Prepaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

AT&T (Prepaid mobile)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

AT&T (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

AT&T (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

AT&T (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

AT&T (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

AT&T (Postpaid mobile)
No
2.

Does the company clearly disclose what de-identified user information it retains?

AT&T (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

AT&T (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

AT&T (Postpaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

AT&T (Postpaid mobile)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

AT&T (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

AT&T (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

AT&T (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

AT&T (Postpaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

AT&T (Fixed-line broadband)
No
2.

Does the company clearly disclose what de-identified user information it retains?

AT&T (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

AT&T (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

AT&T (Fixed-line broadband)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

AT&T (Fixed-line broadband)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

AT&T (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

AT&T (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

AT&T (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

AT&T (Fixed-line broadband)
NA
AverageNA
0%

Airtel

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Airtel India (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Airtel India (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Airtel India (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Airtel India (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Airtel India (Prepaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Airtel India (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Airtel India (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Airtel India (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Airtel India (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Airtel India (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Airtel India (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Airtel India (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Airtel India (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Airtel India (Postpaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Airtel India (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Airtel India (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Airtel India (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Airtel India (Postpaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Airtel India (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Airtel India (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Airtel India (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Airtel India (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Airtel India (Fixed-line broadband)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Airtel India (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Airtel India (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Airtel India (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Airtel India (Fixed-line broadband)
NA
AverageNA
0%

América Móvil

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Telcel (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Telcel (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Telcel (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Telcel (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Telcel (Prepaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Telcel (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Telcel (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Telcel (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Telcel (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Telcel (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Telcel (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Telcel (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Telcel (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Telcel (Postpaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Telcel (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Telcel (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Telcel (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Telcel (Postpaid mobile)
NA
AverageNA
0%

Axiata

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Celcom (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Celcom (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Celcom (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Celcom (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Celcom (Prepaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Celcom (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Celcom (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Celcom (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Celcom (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Celcom (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Celcom (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Celcom (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Celcom (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Celcom (Postpaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Celcom (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Celcom (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Celcom (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Celcom (Postpaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Celcom (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Celcom (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Celcom (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Celcom (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Celcom (Fixed-line broadband)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Celcom (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Celcom (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Celcom (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Celcom (Fixed-line broadband)
NA
AverageNA
70%

Deutsche Telekom

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Deutsche Telekom Germany (Prepaid mobile)
Yes
2.

Does the company clearly disclose what de-identified user information it retains?

Deutsche Telekom Germany (Prepaid mobile)
Yes
3.

Does the company clearly disclose the process for de-identifying user information?

Deutsche Telekom Germany (Prepaid mobile)
Partial
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Deutsche Telekom Germany (Prepaid mobile)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Deutsche Telekom Germany (Prepaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Deutsche Telekom Germany (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Deutsche Telekom Germany (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Deutsche Telekom Germany (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Deutsche Telekom Germany (Prepaid mobile)
NA
Average70
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Deutsche Telekom Germany (Postpaid mobile)
Yes
2.

Does the company clearly disclose what de-identified user information it retains?

Deutsche Telekom Germany (Postpaid mobile)
Yes
3.

Does the company clearly disclose the process for de-identifying user information?

Deutsche Telekom Germany (Postpaid mobile)
Partial
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Deutsche Telekom Germany (Postpaid mobile)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Deutsche Telekom Germany (Postpaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Deutsche Telekom Germany (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Deutsche Telekom Germany (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Deutsche Telekom Germany (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Deutsche Telekom Germany (Postpaid mobile)
NA
Average70
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
2.

Does the company clearly disclose what de-identified user information it retains?

Deutsche Telekom Germany (Fixed-line broadband)
Yes
3.

Does the company clearly disclose the process for de-identifying user information?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Deutsche Telekom Germany (Fixed-line broadband)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Deutsche Telekom Germany (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Deutsche Telekom Germany (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Deutsche Telekom Germany (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Deutsche Telekom Germany (Fixed-line broadband)
NA
Average70
0%

Etisalat

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Etisalat UAE (Prepaid mobile)
No
2.

Does the company clearly disclose what de-identified user information it retains?

Etisalat UAE (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Etisalat UAE (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Etisalat UAE (Prepaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Etisalat UAE (Prepaid mobile)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Etisalat UAE (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Etisalat UAE (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Etisalat UAE (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Etisalat UAE (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Etisalat UAE (Postpaid mobile)
No
2.

Does the company clearly disclose what de-identified user information it retains?

Etisalat UAE (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Etisalat UAE (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Etisalat UAE (Postpaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Etisalat UAE (Postpaid mobile)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Etisalat UAE (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Etisalat UAE (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Etisalat UAE (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Etisalat UAE (Postpaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Etisalat UAE (Fixed-line broadband)
No
2.

Does the company clearly disclose what de-identified user information it retains?

Etisalat UAE (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Etisalat UAE (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Etisalat UAE (Fixed-line broadband)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Etisalat UAE (Fixed-line broadband)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Etisalat UAE (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Etisalat UAE (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Etisalat UAE (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Etisalat UAE (Fixed-line broadband)
NA
AverageNA
0%

MTN

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

MTN South Africa (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

MTN South Africa (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

MTN South Africa (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

MTN South Africa (Prepaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

MTN South Africa (Prepaid mobile)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

MTN South Africa (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

MTN South Africa (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

MTN South Africa (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

MTN South Africa (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

MTN South Africa (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

MTN South Africa (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

MTN South Africa (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

MTN South Africa (Postpaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

MTN South Africa (Postpaid mobile)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

MTN South Africa (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

MTN South Africa (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

MTN South Africa (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

MTN South Africa (Postpaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

MTN South Africa (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

MTN South Africa (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

MTN South Africa (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

MTN South Africa (Fixed-line broadband)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

MTN South Africa (Fixed-line broadband)
No
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

MTN South Africa (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

MTN South Africa (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

MTN South Africa (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

MTN South Africa (Fixed-line broadband)
NA
AverageNA
0%

Ooredoo

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Ooredoo Qatar (Prepaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Ooredoo Qatar (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Ooredoo Qatar (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Ooredoo Qatar (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Ooredoo Qatar (Prepaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Ooredoo Qatar (Postpaid mobile)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Ooredoo Qatar (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Ooredoo Qatar (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Ooredoo Qatar (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Ooredoo Qatar (Postpaid mobile)
NA
AverageNA
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Ooredoo Qatar (Fixed-line broadband)
No Disclosure
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Ooredoo Qatar (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Ooredoo Qatar (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Ooredoo Qatar (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Ooredoo Qatar (Fixed-line broadband)
NA
AverageNA
10%

Orange

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Orange France (Prepaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Orange France (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Orange France (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Orange France (Prepaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Orange France (Prepaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Orange France (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Orange France (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Orange France (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Orange France (Prepaid mobile)
NA
Average10
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Orange France (Postpaid mobile)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Orange France (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Orange France (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Orange France (Postpaid mobile)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Orange France (Postpaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Orange France (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Orange France (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Orange France (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Orange France (Postpaid mobile)
NA
Average10
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Orange France (Fixed-line broadband)
No Disclosure
2.

Does the company clearly disclose what de-identified user information it retains?

Orange France (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Orange France (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Orange France (Fixed-line broadband)
No Disclosure
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Orange France (Fixed-line broadband)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Orange France (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Orange France (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Orange France (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Orange France (Fixed-line broadband)
NA
Average10
70%

Telefónica

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Movistar (Prepaid mobile)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Movistar (Prepaid mobile)
Yes
3.

Does the company clearly disclose the process for de-identifying user information?

Movistar (Prepaid mobile)
Yes
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Movistar (Prepaid mobile)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Movistar (Prepaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Movistar (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Movistar (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Movistar (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Movistar (Prepaid mobile)
NA
Average70
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Movistar (Postpaid mobile)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Movistar (Postpaid mobile)
Yes
3.

Does the company clearly disclose the process for de-identifying user information?

Movistar (Postpaid mobile)
Yes
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Movistar (Postpaid mobile)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Movistar (Postpaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Movistar (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Movistar (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Movistar (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Movistar (Postpaid mobile)
NA
Average70
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Movistar (Fixed-line broadband)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Movistar (Fixed-line broadband)
Yes
3.

Does the company clearly disclose the process for de-identifying user information?

Movistar (Fixed-line broadband)
Yes
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Movistar (Fixed-line broadband)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Movistar (Fixed-line broadband)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Movistar (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Movistar (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Movistar (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Movistar (Fixed-line broadband)
NA
Average70
30%

Telenor

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Telenor Norway (Prepaid mobile)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Telenor Norway (Prepaid mobile)
No
3.

Does the company clearly disclose the process for de-identifying user information?

Telenor Norway (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Telenor Norway (Prepaid mobile)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Telenor Norway (Prepaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Telenor Norway (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Telenor Norway (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Telenor Norway (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Telenor Norway (Prepaid mobile)
NA
Average30
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Telenor Norway (Postpaid mobile)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Telenor Norway (Postpaid mobile)
No
3.

Does the company clearly disclose the process for de-identifying user information?

Telenor Norway (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Telenor Norway (Postpaid mobile)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Telenor Norway (Postpaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Telenor Norway (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Telenor Norway (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Telenor Norway (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Telenor Norway (Postpaid mobile)
NA
Average30
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Telenor Norway (Fixed-line broadband)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Telenor Norway (Fixed-line broadband)
No
3.

Does the company clearly disclose the process for de-identifying user information?

Telenor Norway (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Telenor Norway (Fixed-line broadband)
Partial
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Telenor Norway (Fixed-line broadband)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Telenor Norway (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Telenor Norway (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Telenor Norway (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Telenor Norway (Fixed-line broadband)
NA
Average30
20%

Vodafone

P6. Retention of user information
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Vodafone UK (Prepaid mobile)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Vodafone UK (Prepaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Vodafone UK (Prepaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Vodafone UK (Prepaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Vodafone UK (Prepaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Vodafone UK (Prepaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Vodafone UK (Prepaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Vodafone UK (Prepaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Vodafone UK (Prepaid mobile)
NA
Average20
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Vodafone UK (Postpaid mobile)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Vodafone UK (Postpaid mobile)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Vodafone UK (Postpaid mobile)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Vodafone UK (Postpaid mobile)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Vodafone UK (Postpaid mobile)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Vodafone UK (Postpaid mobile)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Vodafone UK (Postpaid mobile)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Vodafone UK (Postpaid mobile)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Vodafone UK (Postpaid mobile)
NA
Average20
1.

For each type of user information the company collects, does the company clearly disclose how long it retains that user information?

Vodafone UK (Fixed-line broadband)
Partial
2.

Does the company clearly disclose what de-identified user information it retains?

Vodafone UK (Fixed-line broadband)
No Disclosure
3.

Does the company clearly disclose the process for de-identifying user information?

Vodafone UK (Fixed-line broadband)
No Disclosure
4.

Does the company clearly disclose that it deletes all user information after users terminate their account?

Vodafone UK (Fixed-line broadband)
No
5.

Does the company clearly disclose the time frame in which it will delete user information after users terminate their account?

Vodafone UK (Fixed-line broadband)
Partial
6.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose how long they retain user information?

Vodafone UK (Fixed-line broadband)
NA
7.

(For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store state that all user information is deleted when users terminate their accounts or delete the app?

Vodafone UK (Fixed-line broadband)
NA
8.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store disclose how long they retain user information?

Vodafone UK (Fixed-line broadband)
NA
9.

(For personal digital assistant ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party skills made available through its skill store state that all user information is deleted when users terminate their accounts or delete the skill?

Vodafone UK (Fixed-line broadband)
NA
Average20