Data Explorer

Welcome to our new and improved Data Explorer, an interactive tool that allows for multiple views of the data we collect, including by company and service; by lens, a new view that represents a curated group of indicators that illuminate a specific topic area; and by scores over time.

Lenses

Lenses are a new look at our data that let us create scores from groups of indicators across all three of our main categories: governance, freedom of expression and information, and privacy.

Select companies
Algorithmic transparency

This lens groups indicators that ask questions about whether companies conduct human rights impact assessments on algorithmic systems and whether they disclose how they use and develop algorithms. The scores are an average of the following indicators: G1, element 3; G4(d); F1(d); F2(d); F3(a), element 4; F3(c), element 4; F12; F13; P1(b); P2(b); and P7, elements 7 and 8.

Data handling

This lens groups indicators that ask questions about how companies collect, infer, share and retain user information as well as what options companies provide users to access and control their own information. The scores are an average of the following indicators: P3(a); P3(b); P4; P5; P6; P7; P8; and P9

Government demands

This lens groups indicators that ask how companies handle government demands for user information and for content restrictions, including whether they conduct due diligence and the measures they take to understand laws and regulations. The scores are an average of the following indicators: G4(a); F5(a); F6; F8; P10(a); P11(a); P12, elements 1 and 3.

Network Management

This lens groups indicators that ask how telcos handle government demands to shut down the internet, and whether they respect network neutrality, including assessing the human rights impacts of their zero-rating programs. G4(e); F9; and F10.

Policy enforcement

This lens groups indicators that ask whether companies publish information about how they enforce their own rules, such as terminating individual accounts and blocking web sites. This does not include actions in response to government demands. The scores are an average of the following indicators: F1(a); F1(b); F1(d); F2(a); F2(b); F2(d); F3(a); F3(b); F4(a); F4(b); F4(c), elements 1, 2, 5, and 6; and F8.

Private requests

This lens groups indicators that ask questions about whether companies have any processes for responding to private requests for content or account restriction and user information, as well as whether companies publish any data related to those private requests. The scores are an average of the following indicators: F5(b); F7; P10(b); P11(b); and P12, element 2

Security

This lens groups indicators that ask questions about what measures companies implement to monitor its security system; to proceed with security vulnerabilities reporting, to handle potential data breaches, to encrypt user communication, to protect users’ account security and to educate users on security risks. The scores are an average of the following indicators: P13; P14; P15; P16; P17 and P18. P16 and P17, the user communication encryption and account security, do not apply to telcos.

Targeted advertising

This lens groups indicators that ask whether companies conduct human rights impact assessments on their targeted advertising systems, and whether they clearly disclose rules around ad targeting and how those rules are enforced. The scores are an average of the following indicators: G4(c); F1(b); F2(b); F1(c); F2(c); F3(b); F3(c); F4(c); P3(a); P3(b); P4; P5; P7; P8, elements 5 and 6; and P9.

User agency

This lens groups indicators that ask questions about whether companies provide enough means to facilitate users to protect their rights, including if companies establish a remedy mechanism for users; if companies key policies are easily accessible; if users receive notifications when needed and if users can access and control their own information. The scores are an average of the following indicators:G6; F1; F2; F8; P1; P2; P7; P8; P12; and P18