P9. Collection of user information from third parties

The company should clearly disclose its practices with regard to user information it collects from third-party websites or apps through technical means, as well as user information it collects through non-technical means.

 
100%0%
50
Deutsche Telekom
13
América Móvil
13
AT&T
13
Telenor
13
Vodafone
0
Airtel
0
Axiata
0
Etisalat
0
MTN
0
Ooredoo
0
Orange
0
Telefónica
Select companies:
Select companies
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Alphabetically
13%

AT&T

P9. Collection of user information from third parties
AT&T (Prepaid mobile)
AT&T (Postpaid mobile)
AT&T (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

Partial
Partial
Partial
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No
No
No
Averages
13
13
13
0%

Airtel

P9. Collection of user information from third parties
Airtel India (Prepaid mobile)
Airtel India (Postpaid mobile)
Airtel India (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
13%

América Móvil

P9. Collection of user information from third parties
Telcel (Prepaid mobile)
Telcel (Postpaid mobile)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

Partial
Partial
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
Averages
13
13
0%

Axiata

P9. Collection of user information from third parties
Celcom (Prepaid mobile)
Celcom (Postpaid mobile)
Celcom (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
50%

Deutsche Telekom

P9. Collection of user information from third parties
Deutsche Telekom Germany (Prepaid mobile)
Deutsche Telekom Germany (Postpaid mobile)
Deutsche Telekom Germany (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

Partial
Partial
Partial
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

Partial
Partial
Partial
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

Partial
Partial
Partial
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

Partial
Partial
Partial
Averages
50
50
50
0%

Etisalat

P9. Collection of user information from third parties
Etisalat UAE (Prepaid mobile)
Etisalat UAE (Postpaid mobile)
Etisalat UAE (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

MTN

P9. Collection of user information from third parties
MTN South Africa (Prepaid mobile)
MTN South Africa (Postpaid mobile)
MTN South Africa (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Ooredoo

P9. Collection of user information from third parties
Ooredoo Qatar (Prepaid mobile)
Ooredoo Qatar (Postpaid mobile)
Ooredoo Qatar (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Orange

P9. Collection of user information from third parties
Orange France (Prepaid mobile)
Orange France (Postpaid mobile)
Orange France (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Telefónica

P9. Collection of user information from third parties
Movistar (Prepaid mobile)
Movistar (Postpaid mobile)
Movistar (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
13%

Telenor

P9. Collection of user information from third parties
Telenor Norway (Prepaid mobile)
Telenor Norway (Postpaid mobile)
Telenor Norway (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

Partial
Partial
Partial
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
13
13
13
13%

Vodafone

P9. Collection of user information from third parties
Vodafone UK (Prepaid mobile)
Vodafone UK (Postpaid mobile)
Vodafone UK (Fixed-line broadband)
1.

(For digital platforms) Does the company clearly disclose what user information it collects from third-party websites through technical means?

NA
NA
NA
2.

(For digital platforms) Does the company clearly explain how it collects user information from third parties through technical means?

NA
NA
NA
3.

(For digital platforms) Does the company clearly disclose its purpose for collecting user information from third parties through technical means?

NA
NA
NA
4.

(For digital platforms) Does the company clearly disclose how long it retains the user information it collects from third parties through technical means?

NA
NA
NA
5.

(For digital platforms) Does the company clearly disclose that it respects user-generated signals to opt out of data collection?

NA
NA
NA
6.

Does the company clearly disclose what user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
7.

Does the company clearly disclose how it collects user information from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
8.

Does the company clearly disclose its purpose for collecting user information from third parties through non-technical means?

Partial
Partial
Partial
9.

Does the company clearly disclose how long it retains the user information it collects from third parties through non-technical means?

No Disclosure
No Disclosure
No Disclosure
Averages
13
13
13