P12. User notification about third-party requests for user information

The company should notify users to the extent legally possible when their user information has been demanded by governments and other third parties.

Digital platforms
 
100%0%
67
Apple
67
Facebook
67
Google
67
Microsoft
67
Twitter
67
Verizon Media
33
Alibaba
33
Amazon
33
Mail.Ru
17
Baidu
17
Kakao
0
Samsung
0
Tencent
0
Yandex
Telecommunications companies
 
100%0%
0
América Móvil
0
AT&T
0
Axiata
0
Bharti Airtel
0
Deutsche Telekom
0
Etisalat
0
MTN
0
Ooredoo
0
Orange
0
Telefónica
0
Telenor
0
Vodafone
Select companies:
All companies
Sort:
Alphabetically
0%

AT&T

P12. User notification about third-party requests for user information
AT&T (Prepaid mobile)
AT&T (Postpaid mobile)
AT&T (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
33%

Alibaba

P12. User notification about third-party requests for user information
Taobao.com
AliGenie
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Yes
Averages
33
33
33%

Amazon

P12. User notification about third-party requests for user information
Amazon.com
Alexa
Amazon Drive
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Partial
Partial
Partial
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Partial
Partial
Partial
Averages
33
33
33
0%

América Móvil

P12. User notification about third-party requests for user information
Telcel (Prepaid mobile)
Telcel (Postpaid mobile)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
Averages
0
0
67%

Apple

P12. User notification about third-party requests for user information
iOS
iMessage
iCloud
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Yes
Yes
Yes
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Yes
Yes
Averages
67
67
67
0%

Axiata

P12. User notification about third-party requests for user information
Celcom (Prepaid mobile)
Celcom (Postpaid mobile)
Celcom (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
17%

Baidu

P12. User notification about third-party requests for user information
Baidu Search
Baidu Cloud
Baidu PostBar
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Partial
Partial
Partial
Averages
17
17
17
0%

Bharti Airtel

P12. User notification about third-party requests for user information
Airtel India (Prepaid mobile)
Airtel India (Postpaid mobile)
Airtel India (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No
No
No
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No
No
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Deutsche Telekom

P12. User notification about third-party requests for user information
Deutsche Telekom (Prepaid mobile)
Deutsche Telekom (Postpaid mobile)
Deutsche Telekom (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Etisalat

P12. User notification about third-party requests for user information
Etisalat UAE (Prepaid mobile)
Etisalat UAE (Postpaid mobile)
Etisalat UAE (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
67%

Facebook

P12. User notification about third-party requests for user information
Facebook
Instagram
WhatsApp
Messenger
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Yes
Yes
Yes
Averages
67
67
67
67
67%

Google

P12. User notification about third-party requests for user information
Google Search
Gmail
YouTube
Android mobile ecosystem
Google Drive
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Yes
Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Yes
Yes
Yes
Yes
Averages
67
67
67
67
67
17%

Kakao

P12. User notification about third-party requests for user information
Daum Search
Daum Mail
KakaoTalk
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Partial
Partial
Partial
Averages
17
17
17
0%

MTN

P12. User notification about third-party requests for user information
MTN South Africa (Prepaid mobile)
MTN South Africa (Postpaid mobile)
MTN South Africa (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
33%

Mail.Ru

P12. User notification about third-party requests for user information
VK
Mail.Ru email
Mail.Ru Agent
Mail.Ru Cloud Solutions
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No
No
No
No
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Yes
Yes
Yes
Averages
33
33
33
33
67%

Microsoft

P12. User notification about third-party requests for user information
Bing
Outlook.com
Skype
OneDrive
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Yes
Yes
Yes
Yes
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Yes
Yes
Yes
Averages
67
67
67
67
0%

Ooredoo

P12. User notification about third-party requests for user information
Ooredoo Qatar (Prepaid mobile)
Ooredoo Qatar (Postpaid mobile)
Ooredoo Qatar (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Orange

P12. User notification about third-party requests for user information
Orange France (Prepaid mobile)
Orange France (Postpaid mobile)
Orange France (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Samsung

P12. User notification about third-party requests for user information
Samsung implementation of Android
Samsung Cloud
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
Averages
0
0
0%

Telefónica

P12. User notification about third-party requests for user information
Movistar (Prepaid mobile)
Movistar (Postpaid mobile)
Movistar (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Telenor

P12. User notification about third-party requests for user information
Telenor (Prepaid mobile)
Telenor (Postpaid mobile)
Telenor (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Tencent

P12. User notification about third-party requests for user information
QZone
QQ
WeChat
Tencent Cloud
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0
67%

Twitter

P12. User notification about third-party requests for user information
Twitter
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Yes
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Averages
67
67%

Verizon Media

P12. User notification about third-party requests for user information
Yahoo Mail
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

Yes
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

Yes
Averages
67
0%

Vodafone

P12. User notification about third-party requests for user information
Vodafone UK (Prepaid mobile)
Vodafone UK (Postpaid mobile)
Vodafone UK (Fixed-line broadband)
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0
0%

Yandex

P12. User notification about third-party requests for user information
Yandex Mail
Yandex Search
Yandex Disk
1.

Does the company clearly disclose that it notifies users when government entities (including courts or other judicial bodies) demand their user information?

No Disclosure
No Disclosure
No Disclosure
2.

Does the company clearly disclose that it notifies users when they receive requests for their user information through private processes?

No Disclosure
No Disclosure
No Disclosure
3.

Does the company clearly disclose situations when it might not notify users, including a description of the types of government demands it is prohibited by law from disclosing to users?

No Disclosure
No Disclosure
No Disclosure
Averages
0
0
0