F11. Identity policy

This indicator only applies to internet companies.

Does the company require users to verify their identity with government-issued identification, or with other forms of identification connected to their offline identity?

  • no. Possible score: 100
  • yes. Possible score: 0
  • partial. Possible score: 50

Guidance: This indicator is only applicable to Internet companies. We expect companies to disclose whether they might ask users to verify their identities using government-issued ID or other forms of identification that could be connected to their offline identity.

Evaluation: This indicator has two possible answers. A company will receive full credit if its answer is “No,” and a company will receive no credit if its answer is “Yes.”

Potential sources:

  • Company terms of service or equivalent document
  • Company help center
  • Company sign up page

For more information, click here for a glossary of terms.

Overall Company Performance

Company Performance