P4. Sharing of user information

The company should clearly disclose what user information it shares and with whom.

Elements
  1. For each type of user information the company collects, does the company clearly disclose whether it shares that user information?
  2. For each type of user information the company shares, does the company clearly disclose the types of third parties with which it shares that user information?
  3. Does the company clearly disclose that it may share user information with government(s) or legal authorities?
  4. For each type of user information the company shares, does the company clearly disclose the names of all third parties with which it shares user information?
  5. (For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose what user information the apps share?
  6. (For mobile ecosystems): Does the company clearly disclose that it evaluates whether the privacy policies of third-party apps made available through its app store disclose the types of third parties with whom they share user information?
Research guidance

Companies collect a wide range of personal information from users—from personal details and account profiles to a user’s activities and location. Companies also often share this information with third parties, such as advertisers, governments, and legal authorities. We expect companies to clearly disclose what user information (as RDR defines it) they share and with whom. Company disclosure should specify if it shares user information with governments and with commercial entities. For mobile ecosystems, we expect the company to clearly disclose whether the privacy policies of the apps that are available in its app store specify what user information the apps share with third parties.

In some cases, laws or regulations may require companies to share certain information or might prohibit or discourage the company from disclosing what user information they share. Researchers will document situations where this is the case, but a company will still lose points if it fails to meet all elements. This represents a situation where the law causes companies to be uncompetitive, and we encourage companies to advocate for laws that enable them to fully respect users’ rights to freedom of expression and privacy.

Potential sources:

  • Company privacy policy
  • Company policies related to sharing data, interaction with third parties