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About
  • About Ranking Digital Rights
  • The Challenge
  • Our Work
  • Our Principles
  • Our Theory of Change
  • Our Impact
  • Our Strategic Priorities
  • Contact
  • Donate
News
  • RDR News
  • Events
  • In the Media
  • Publications
  • RDR Adaptations
  • Projects
RDR Corporate Accountability Index
  • 2019 Index
  • 2018 Index
  • 2017 Index
  • 2015 Index
Who we are
  • Our Team
  • Affiliates
  • Funders and Partners
  • Governance
  • SRDRN ANBI information
Resources
  • 2019 Research:
    • Process | Indicators | Companies
  • 2018 Research:
    • Process | Indicators | Companies
  • 2017 Research:
    • Process | Indicators | Companies
  • 2015 Research:
    • Process | Indicators | Companies
Index
Report
  • Executive Summary
  • About the Index
  • 2019 Index Methodology
  • 1. Introduction
  • 2. The 2019 RDR Index Ranking
  • 3. Governance
  • 4. Freedom of Expression
  • 5. Privacy
  • 6. Questions for investors
  • 7. Appendix
  • Acknowledgments
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  • Cloud services
  • Email service
  • Fixed broadband
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  • Mobile ecosystems
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  • Social network & blog
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Categories
  • Governance
  • Freedom Of Expression
  • Privacy
Indicators
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  • Index
  • Report
    • Executive Summary
    • About the Index
    • 2019 RDR Index Methodology
    • 1. Introduction
    • 2. The 2019 RDR Index Ranking
    • 3. Governance
    • 4. Freedom of Expression
    • 5. Privacy
    • 6. Questions for investors
    • 7. Appendix
    • Acknowledgments
  • Compare
  • Companies
      • Apple
      • Baidu
      • Facebook
      • Google
      • Kakao
      • Mail.ru
      • Microsoft
      • Samsung
      • Tencent
      • Twitter
      • Verizon Media
      • Yandex
      • América Móvil
      • AT&T
      • Axiata
      • Bharti Airtel
      • Deutsche Telekom
      • Etisalat
      • MTN
      • Ooredoo
      • Orange
      • Telefónica
      • Telenor
      • Vodafone
  • Services
    • Cloud
    • Email
    • Fixed-line broadband
    • Messaging & Voip
    • Mobile Ecosystems
    • Prepaid & Postpaid mobile
    • Search engines
    • Social Networking & blogs
    • Video & photo sharing
  • Categories
    • Governance
    • Freedom of Expression
    • Privacy
  • Indicators
    • Governance
      • G1. Policy commitment
      • G2. Governance and management oversight
      • G3. Internal implementation
      • G4. Impact assessment
      • G5. Stakeholder engagement
      • G6. Remedy
    • Freedom of Expression
      • F1. Access to terms of service
      • F2. Changes to terms of service
      • F3. Process for terms of service enforcement
      • F4. Data about terms of service enforcement
      • F5. Process for responding to third-party requests for content or account restriction
      • F6. Data about government requests for content or account restriction
      • F7. Data about private requests for content or account restriction
      • F8. User notification about content and account restriction
      • F9. Network management (telecommunications companies)
      • F10. Network shutdown (telecommunications companies)
      • F11. Identity policy
    • Privacy
      • P1. Access to privacy policies
      • P2. Changes to privacy policies
      • P3. Collection of user information
      • P4. Sharing of user information
      • P5. Purpose for collecting and sharing user information
      • P6. Retention of user information
      • P7. Users’ control over their own user information
      • P8. Users’ access to their own user information
      • P9. Collection of user information from third parties (Internet companies)
      • P10. Process for responding to third-party requests for user information
      • P11. Data about third-party requests for user information
      • P12. User notification about third-party requests for user information
      • P13. Security oversight
      • P14. Addressing security vulnerabilities
      • P15. Data breaches
      • P16. Encryption of user communication and private content (Internet, software, and device companies)
      • P17. Account security (internet, software, and device companies)
      • P18. Inform and educate users about potential risks
  • Download

The 2019 Ranking Digital Rights Corporate Accountability Index evaluates 24 internet, mobile, and telecommunications companies on their public commitments and disclosed policies affecting freedom of expression and privacy. Index scores are based on performance measured across 35 indicators in three categories.

Governance

    Freedom of Expression

      Privacy

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