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In early December for the third year in a row, the United Nations Office of the High Commissioner for Human Rights convened its annual Forum on Business and Human Rights. The purpose of the forum, according to the official website, is to operationalize core principles for business in respecting human rights around the world, in all sectors:

The United Nations Forum on Business and Human Rights is a space for representatives and practitioners from civil society, business, government, international organizations and affected stakeholders to take stock of challenges and discuss ways to move forward in carrying out the Guiding Principles on Business and Human Rights – a global standard for preventing and addressing the risk of adverse impacts on human rights linked to business activity.

The full three-day program can be downloaded here. I also recommend watching the videos of some of the plenary sessions, available here. I represented RDR for the first time at the forum on three different panels:

On the opening day, I was invited to represent RDR in a session called “Ranking business and human rights: The potential of benchmarking corporate respect for human rights” alongside leaders of the Access to Medicines Index, Oxfam’s Behind the Brands, plus a newly-launched project – even younger than RDR – called the Corporate Human Rights Benchmark.

On day two I discussed ways that civil society and researchers have engaged with Internet companies on free expression and privacy issues in a session called “Respect in practice – progress and challenges in implementing the corporate responsibility to respect Embedding the UN Guiding Principles in decision-making and processes“.

On day three, I moderated a session called The Right To Privacy in the Digital Age. Despite the fact that the panel started at 8am, the discussion was lively and rich, thanks to the insights of a diverse range of panelists. Here is the video:

This week marks the launch of our Phase 1 Pilot Study in partnership with Sustainalytics, a leading independent research firm with extensive experience assessing the environmental, social, and governance (ESG) performance of global companies.

The purpose of this pilot study is to test RDR’s newly revised Phase 1 Methodology in preparation for the 2015 launch of a  full annual ranking of several dozen of the world’s largest publicly traded Information and Communication Technology (ICT) companies.

Over the coming month, Sustainalytics analysts will use the newly revised methodology to evaluate 12 publicly traded Internet and telecommunications companies operating around the world. This Phase 1 Pilot methodology is the product of extensive research followed by stakeholder consultation on two earlier drafts (archived here and here).

We are contacting the 12 companies this week to let them know that they have been selected for this pilot. They will be invited to review the initial research results for their own companies before Sustainalytics completes its analysis, after which RDR will work with Sustainalytics to finalize internal and public reports on the pilot’s findings.

While a public report on the lessons learned from the pilot study will be published in the first quarter of 2015, the actual company scores calculated for the pilot study will not be publicly released. Rather, we will use the data gathered from the pilot phase to further refine and adjust the methodology for use in the fully public, inaugural ranking on a much larger selection of companies that will be published in late 2015. We will also organize meetings and calls with stakeholders in the first quarter of 2015 to gather feedback on the pilot findings that will help us to maximize the ranking’s effectiveness and impact.

For more information about the project’s research and implementation timeline, please click here.  Please also see our newly revised FAQ.

We are grateful to the many research partners and funders who have enabled the project to reach this exciting stage. RDR staff Priya Kumar and Allon Bar have worked tirelessly over the past months as well. We would also like to thank the hard-working team at Global Integrity who have built the back-end research management system for this pilot study with their research platform, Indaba.

RDR had an active presence at this year’s Internet Governance Forum, an annual multi-stakeholder meeting organized by the United Nations which brings together representatives from governments, companies, civil society, and the technical community to discuss key issues of common concern related to the internet’s future. This year’s ninth annual forum was held in Istanbul and attended by over 3,000 people from around the world, with one of the sub-themes being ‘the Internet and human rights’. Our team presented Ranking Digital Rights during several gatherings and received positive responses.

RDR public workshop and stakeholder meeting

The IGF offered various sessions on privacy impacts in the post-Snowden era, and brought significant attention to human rights-related issues. We organized a workshop with the Rio Institute for Technology and Society (ITS) on how companies can be encouraged to respect the human rights of their users. The workshop featured representatives from civil society (Human Rights Watch, ITS, and Allon Bar on behalf of Ranking Digital Rights), private sector (Facebook, Tunisian Internet Agency, Blunai), government (UK) and multi-stakeholder groups (Global Network Initiative). Charles Mok, a Hong Kong legislator who has pushed for transparency on government requests for user data, moderated the panel. Click here to read a summary of the session, or you can watch it on YouTube here:

YouTube video of IGF 2014 - WS 126 - Fostering respect by companies for internet users rights

During the session, several panelists (other than ourselves!) highlighted the potential Ranking Digital Rights has as a way to improve companies’ respect for human rights. Human Rights Watch’s Cynthia Wong explained how standard setting and measurement are important approaches to improve corporate behavior. Ihab Osman of Blunai also mentioned RDR as a way to influence companies’ policies while further focusing on the importance of stimulating good behavior on the part of individual business leaders. Other workshop participants focused on the critical role governments play in how companies handle human rights.

We also organized a meeting with half a dozen companies as well as with project researchers and advisors present at the IGF. We discussed the status of the project, our plans for the ranking pilot later this year, and the full ranking taking place in 2015. It was a useful way to get feedback, for example, about how to assess companies operating in multiple countries and also to answer questions about how we plan to approach the ranking.

UNESCO report on Internet intermediaries and freedom of expression

Another key gathering for us at the IGF was UNESCO’s workshop on “Intermediaries’ role and good practice in protecting freedom of expression”. Rebecca MacKinnon, one of the lead authors of a forthcoming report on the topic presented the research results. The report will be published later in the Fall and explores how different intermediary types (Internet service providers, search engines, and social networks) can adopt policies and practices to protect their users’ right to freedom of expression. Ranking Digital Rights staff and research partners were heavily involved in drafting the report. You can watch the video of the entire session here:

YouTube video of IGF 2014 - WS21 - Intermediaries’ role and good practice in protecting FOE

Dynamic Coalition on “Platform Responsibility”

New to the scene at the IGF was the Dynamic Coalition on Platform Responsibility, which held its formational meeting in Istanbul. This new coalition aims to promote initiatives that focus on companies’ responsibility to promote human rights. Rebecca MacKinnon offered the opening address to its inaugural gathering, posing the question how companies can be encouraged to minimize human rights harms, while maximizing privacy and freedom of expression. Follow up plans include a project to draft concrete recommendations for what companies’ policies should look like.

Freedom Online Coalition Working Group on Privacy and Transparency

RDR’s Rebecca MacKinnon is a member of a new multi-stakeholder working group on privacy and transparency created by the Freedom Online Coalition which describes itself as a “partnership of 23 governments working to advance Internet freedom”. The working group’s inaugural meeting was held at the IGF. Through this working group as well as through active involvement with other organizations and activities, RDR intends to be part of an effort to develop and advance transparency and accountability by governments as well as companies when it comes to policies and practices that affect Internet users’ fundamental freedoms.

Other initiatives

The IGF also proved a great venue to learn more about other region or issue-specific efforts to rank technology companies. These include the Thai Netizen Network’s effort [in Thai] to assess security practices of Internet companies operating in Thailand, and a scoring by the Association of Progressive Communications of APC’s scoring of efforts by social media companies to prevent violence against women.

In all, it was a busy and productive week for us at RDR. It highlighted our work to a wider audience and further galvanized us on this mission.

Thanks to everybody who provided feedback on Version 2 of our Phase 1 methodology. After further revision we will conduct a pilot study this Fall, testing the methodology on up to 10 companies. In accordance with our work plan and timeline, we will then make final adjustments to the methodology and carry out a final round of stakeholder consultation before launching the full Phase 1 ranking of  internet and telecommunications companies in 2015.

Given the importance of rigor and quality control in comparative company research, in July 2014 we launched a partnership with Sustainalytics, a leading independent research firm with extensive experience assessing the environmental, social, and governance (ESG) performance of global companies. As the research partner of Ranking Digital Rights, Sustainalytics will be involved in the design and research for the 2014 pilot study, contributing its significant expertise in the ICT sector, human rights issues, research methodology and rankings design.With experienced staff around the world  and over 20 years of experience, Sustainalytics is a research provider and consultant to some of the largest global investors and financial institutions.  Sustainalytics is also the primary research partner  for the 2014 Access to Medicines Index.

Update (Aug 15): We are also thrilled to announce that we will be partnering with Indaba, developed by Global Integrity, to build the back-end research management system for our Phase 1 pilot this Fall.

Concurrently, with the help of University of Pennsylvania Annenberg School for Communication doctoral student Tim Libert, this summer we kicked off initial research on Phase 2 of the methodology (focusing on devices, networking equipment, and software). After further research and consultation over the next year the Phase 2 methodology will be incorporated into the ranking starting in 2016.

We are also preparing a white paper summarizing the results of our case study research, conducted with our research partners in the second half of 2013 and early 2014, which informed the development of our Phase 1 methodology. Nathalie Marechal, doctoral student at the University of Southern California’s Annenberg School, led the drafting of that white paper which will be published later this year. Marechal also represented RDR at the University of Toronto’s Citizen Lab Summer Institute. We are thankful to the Annenberg COMPASS program for supporting her summer fellowship with RDR.

In addition to the Knight News Challenge grant received in June, RDR’s work receintly received a further vote of confidence from the Ford Foundation with a substantial two-year grant. These foundations join our other funders to propel the project forward through 2015 and beyond.

Finally, we are pleased to announce the addition of a new full-time staff member, Priya Kumar, now in her third week of work as a Program Associate based at the New America Foundation in Washington, DC.  She joins Europe-based research coordinator and human rights specialist, Allon Bar, on what is now a three-person full-time team. At the same time we are sad to say goodbye to Hae-in Lim, our hard-working research assistant for the past year, who is returning to full-time graduate studies this month. Her inputs have been invaluable to the project’s progress thus far.

Ranking Digital Rights is honored to announce that we are one of nine winners of the 2014 John S. and James L. Knight Foundation’s Knight News Challenge. This year’s challenge focuses on breakthrough ideas that strengthen the Internet for freedom of expression and innovation.

One of our sister projects at New America’s Open Technology Institute, Measurement Lab (M-Lab), is also a Knight News Challenge winner. We look forward to collaborating with them and the other impressive projects run by brilliant people committed to keeping the Internet open and free.

The News Challenge award supports significant elements of RDR’s work through the end of 2015. Specifically, in the second half of 2014 it will support a pilot study in which we will test out our Phase 1 methodology on ten or so Internet and telecom companies around the world. In 2015, it will support implementation of the full public ranking of up to 50 companies.

It goes without saying that this award would not have been possible without the hard work and dedication of RDR’s institutional partners and researchers. Nor would it have been possible without the generosity of our existing funders who made that work possible.

We sincerely thank the Knight Foundation which supports transformational ideas that promote quality journalism, advance media innovation, engage communities and foster the arts. The foundation believes that democracy thrives when people and communities are informed and engaged. Ranking Digital Rights contributes to that mission by engaging and informing the public on what ICT sector companies are (or aren’t) doing to respect users’ rights, generating data that that the consumers, the media, investors, and policymakers can use to hold the world’s most powerful companies accountable to international human rights standards.